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Introducing

Scheduling software for
public safety & healthcare.

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Spark CAD Online Reporting by Backing Fire
CAD Online Reporting

Spark is a cloud-based platform that empowers both citizens and responders to submit calls for service into the computer-aided dispatch (CAD) system. Spark transforms traditional public safety reporting workflows by allowing would-be callers to request assistance from a computer, tablet, or smartphone, creating a better experience for both the citizen and dispatcher.

Enhancing 9-1-1 operations with AI for faster, smarter emergency response. Our AI-powered virtual call center supports Emergency Communications Centers with real-time analytics and multi-channel communication. The result: improved responsiveness, optimized workflows, and higher service efficiency in public safety.

CallStrike AI Call Handling by Backing Fire
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